Terms of service

Overview

This website is operated by ASTRUMOON. Throughout the website, the terms “we,” “us,” and “our” refer to ASTRUMOON. We provide this website, including all information, tools, and services available on it, under the condition that you accept all terms, policies, and notices outlined here.

By visiting our website and/or purchasing from us, you participate in our “Service” and agree to the following Terms and Conditions (“Terms”). These Terms apply to all users of the website, including but not limited to browsers, vendors, customers, merchants, and content contributors.

All new features or tools added to the current store are also subject to these Terms. You may view the most current version of these Terms at any time on this page. We reserve the right to update, modify, or replace portions of these Terms at any time by posting updates or changes on our website. It is your responsibility to review this page periodically for changes.

Please read these Terms carefully before accessing or using our website.

Our store is hosted by Shopify Inc., which provides us the online e-commerce platform that allows us to sell our products and services to you.

1. Online Store Conditions

By agreeing to these Terms, you confirm that you are of legal age in your country of residence, or that you, as a guardian, authorize your minor to use this website.
You may not use our products for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction when using the service (including, but not limited to, copyright laws).

2. General Conditions

We reserve the right to refuse service at any time for any reason.
Your content (excluding credit card information) may be transmitted unencrypted over various networks. Credit card information is always transmitted securely using SSL encryption.

3. Accuracy, Completeness, and Timeliness of Information

We do not guarantee the accuracy, completeness, or timeliness of the information provided.
Use of the content on this website is at your own risk.
It is your responsibility to monitor any changes on the website.

4. Changes to the Service and Prices

Prices of our products may change at any time without notice.
We reserve the right to modify or discontinue the service (or any part of it) at any time without notice.
We are not liable to you or any third party for price changes, suspension, or discontinuation of the service.

5. Products or Services

Some products or services may only be available online through our website.
These products may be available in limited quantities and are subject to our Returns and Exchange Policies.

We reserve the right to restrict the sale of our products to certain individuals, geographic regions, or jurisdictions, where legally permitted.

6. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases in our store.
You agree to promptly update your account information, including email and payment details, so we can complete your transactions and contact you as needed.

7. Optional Tools

We may provide you access to third-party tools that we neither monitor nor control.
You acknowledge and agree that we provide access to such tools “as is” and without any warranty or liability.
Use of any such tool is at your own risk.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by us.
We are not responsible for the content, privacy policies, or practices of any third-party websites.

9. User Comments, Feedback, and Other Submissions

By submitting any materials (e.g., creative ideas, suggestions, or other content) to us, you agree that we may use them without restriction, compensation, or obligation.
We reserve the right to edit or remove any content we deem unlawful, offensive, or inappropriate.

10. Personal Data

Submission of personal data through the store is subject to our Privacy Policy, which can be viewed here: [Link to Privacy Policy]

11. Errors, Inaccuracies, and Omissions

Occasionally, errors, inaccuracies, or omissions may occur on our website, including in product descriptions, prices, shipping costs, availability, or delivery times.
We reserve the right to correct these at any time without prior notice.

12. Prohibited Uses

You may not use our website to:

Engage in unlawful activities
Infringe on the rights of others
Distribute harmful software
Submit false or misleading information
Collect or track data about other users
Circumvent website security mechanisms

We reserve the right to terminate access to our services for violations.

13. Disclaimer and Limitation of Liability

We do not guarantee that our services are error-free, secure, or uninterrupted.
Our liability is limited to the fullest extent permitted by law.
ASTRUMOON is not liable for indirect, incidental, or consequential damages resulting from use of our products or services.

14. Indemnification

You agree to indemnify and hold harmless ASTRUMOON, its directors, employees, and partners from any third-party claims arising from your violation of these Terms or your use of the website.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.
The invalid provision will be replaced by a valid provision that most closely achieves its intended economic purpose.

16. Termination

These Terms remain in effect until terminated by you or us.
We may terminate your access at any time if you violate these Terms or if we discontinue operation of the store.

17. Entire Agreement

These Terms constitute the entire agreement between you and ASTRUMOON and supersede any prior agreements or understandings.

18. Governing Law and Dispute Resolution

These Terms, and any separate agreements, are governed by the law of the European Union and, additionally, the law of the Federal Republic of Germany, unless mandatory consumer law in other EU member states applies.

Consumers in the EU have the right to use the Online Dispute Resolution (ODR) platform of the European Commission:
https://ec.europa.eu/consumers/odr

We aim to resolve disputes amicably. Please contact us first at: info@astrumoon.com